This is HP Printer Troubleshooting guide for all the users who are facing some or the other issue. However, issues can erupt due to various reasons depending upon the error. Generally, when the error arises users fail to think and check the primary cause behind that and start applying other higher solutions. Thus, here are some major and regularly occurring problems. If you are facing any problem amongst the issue mentioned in this article, you can easily resolve it. Let’s start with the basic.
List of HP Problems and its Troubleshooting
Search for the issue you are facing and then apply the solution to bring it to normal state:
1. Paper Jam
The most common and heavily requested solution is for paper jam. Well, there are various reasons behind it like:
Causes:
· Paper not set properly in the tray,
· Wrong paper type used,
· Dirt settled in the printer and
· The roller of the printer is damaged
Solution:
· Periodically cleaning the printer gently
· Check the paper type and use the compatible paper for the printer
· Set the papers in the tray & ensure papers are not folded
· Verify the condition of roller
2. Faded Prints on the Paper (some or all)
The faded print result can be due to the following reasons:
Causes:
· Toner level is getting low
· Print density is set at the lowest point
· Economode printing is active or turned on
Solution
· Go to Printer settings and turn off the Economode option
· In the Settings, set the print density at higher
· And, for toner issue, take out the tray shake the cartridge tray to bring the ink evenly and fill the cartridge
3. Ghosting
What is ghosting? It’s the condition when you print any image on a paper, it also prints the much lighter copy of the image in another place.
Causes:
· Issue with Power outlet that supplies power to printer
· Life of drum or imaging kit is at the last stage
Solutions:
· Verify the power outlet by experimenting on another printer to see the same result occurs
· You need to check the sustainability life of the printer parts. Change it, if it’s over.
4. Toner smears or fails to stay on paper
If you face the issue that the prints are coming off if hands are run across them, here are the possible reasons:
Causes:
· Fuser assembly is running out of its life
· Defective toner that peeps out in high amount at once
· Toner may have spilled out in the printer
Solution:
· Buy and fix a new Fuser assembly
· Avoid repairing and re-using as it’s consumable part
· For black-white printer change both the toner and cartridge
· For color laser printer, only change cartridge
5. Error 50.4 flashes on printer
If you have new HP LaserJet Printer is facing error 50.4, then:
Causes:
· Issue with the power supply
· Printer is connected to UPS
· The components of the printer are not seated properly
Solution:
· Disconnect the power cable and plug-in directly to wall socket
· Never to connect the Printer cable to UPS as damages the power needed to keep fuser assembly warm
· Cross-check the printer components are fixed properly
6. Unable to locate driver for Operating system
When a new operating system is released, and your printer driver fails to find the OS then:
Cause:
· Printer diver is not compatible with the new OS
Solution:
· You need to consult the printer manual and check which OS is compatible
· Maybe all functionalities will not be available but primary printing is available
7. Printer takes multiple papers instead of one-sheet
At times, the printer starts abnormal functioning and prints on multiple printers instead of one sheet. This can be because:
Causes:
· Pad that separates the papers is tattered
· Paper may be wet due to moisture
Solution:
· Buy and install a new pad
· Make sure that papers are properly fanned before you set in the tray
8. Printer facing 79 error
If your printer is coming across 79 error then it’s because:
Causes:
· Issue with network print server that services the printer
· Failure in printer components like MIO card or RAM module
Solution:
· Go to Start>Printer Server>Printer folder>verify no jobs pending
· Remove all add-ons, and add them back one by one to know which is at fault
Alternative Solution
If by the chance you were able to follow HP Printer troubleshooting steps or you want to know something else, connect with the technical team. They will revert you to the solution and guide you with the steps. The service will be active 24*7. Thus, connect anytime whenever you need help.
Ref blog= https://printercareforusa.wordpress.com/2020/05/27/hp-troubleshooting-tricks-to-resolve-the-errors/
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