HP Printers can face various challenges during their lifetime, just like any other device or machine. The error occurs due to technical reasons, or sometimes it happens cause of human negligence. However, by following some quick HP Printer troubleshooting steps, you can get rid of the errors and get your printer back to working condition.
This guide will suggest you the practical troubleshooting steps for some common HP printer problems. We have covered four common issues that you can face while printing with your HP printer. Now let's begin.
The Common HP Printer issues
1. HP printer doesn't print.
2. Offline printer error.
3. Paper jam issue.
4. Faded or smeared printouts.
HP Printer troubleshooting tips
Below is the series of standard steps that work well with almost all types of problems in the HP printer. You can try these universal solutions to combat printer issues.
· Check the printer error status on the control panel.
· Delete the pending print jobs in print queues.
· Set your HP Printer as a Default printing device.
· Complete the troubleshooting for the HP printer.
· Update the printer drivers.
Do you need detailed steps for a specific printer error? Here is the list.
Problem 1. HP Printer doesn't Print
The HP printer doesn't print due to multiple reasons such as network issues, no paper in the feeder tray, or various pending print commands. To fix these problems, follow these quick steps.
1. Check the printer control panel for any error message. If you found any, then work on it.
2. Check the paper stack in the feeder tray and verify no jammed paper inside the printer's intricate parts. The paper stuck in rollers, feeder tray input, printer output, and within the access door. Remove even the smallest piece from inside.
3. Verify the toner in the cartridges. It should not dry, empty, or over date. Replace the ink cartridge, if you found any troubled one.
4. Check the print queues and delete the pending documents to print. Go to devices and printers, click on your HP printer and select open print queues. Now under the printer tab, select all the documents and click Cancel. Now try to print.
Problem 2. Offline Printer error
Next in the HP Printer troubleshooting guide is the offline printer error. Which generally occurs due to settings problem or network connection error. If your computer displays the HP Printer Status as OFFLINE at the status bar, follow these steps.
1. Ensure the network signals are proper and place the router near your computer and printer.
2. Check your printer is a default device. Go to the Devices and Printers by searching it on the search bar. Now choose your HP printer, right-click over it and click Set as Default Printer.
3. Try restarting your printer, computer, and router.
4. Download the HP print and scan Doctor from HP official website. After downloading, go to the download location and install the HPPSdr.exe file on your computer. Follow the instructions to complete the installation process. Now open this tool and lets it scan the printer problems. Make sure to add your printer to it.
5. Sometimes, other printer errors translate into offline printer issues. Make sure to check the printer control panel for any such error message.
Problem 3. Paper Jam issue
The jammed paper error is a prevalent problem, and generally, it resolves after removing the stuck paper from your printer. However, it frustrates when it occurs frequently. Follow the below HP Printer troubleshooting guide steps to terminate the paper jam issue forever.
1. If you recently faced paper jam error, then remove all the torn paper parts from your printer components.
2. To prevent the frequent occurrence, make sure to use good quality paper for printing. Also, never apply frayed, torn, or wrinkled papers for the print job.
3. Every paper has printing and non-printing sides. Make sure to put the printing side down in the feeder tray.
4. DO NOT insert a large number of papers in the feeder tray. Use only 10-15 pages at a time.
5. Sometimes, using the feeder rollers in bad condition results in paper jam errors. It that case, you will have to get them replaced from experienced HP personal.
6. At times your printer might just fake jam paper error, which resolves after restarting your printer or after resetting it. To reset, keep your printer on and pull up the power cable from it. Now remove the cable from the wall socket as well; after two minutes, connect the cable back to printer and wall socket. Now let it turn on, and if it doesn't, then press the power button on your printer.
Problem 4. Faded or smeared printouts
Is your HP printer delivering faded or blank printouts? Or it gives smeared marks on the paper? Do not worry. This section will help you resolve all printing problems.
1. The primary culprit for fade printouts is low or empty ink cartridges. Check them and install the new set of cartridges if needed.
2. Sometimes, the faded printouts also occur due to the eco-mode setting on your printer. This feature is designed to save the toner ink, which ultimately results in faded printouts. Under print settings on your printer control panel, set it to normal printing mode.
3. Another solution is shaking the cartridge, which will redistribute the ink and increase the flow.
4. On the other hand, the smeared printout occurs due to clogged or uncleaned printheads. To fix this, remove the printheads and clean the surface with a wet cloth or cotton swab. Try to print again and verify the solution.
5. Run the printhead cleaning tool. Load the paper in the tray, go to the printer maintenance menu, and click printhead cleaning. Now your printer will print the test printouts to clean the printheads. You can run the tool multiple times to get satisfactory results.
Dial HP support for quick HP Printer troubleshooting
Are you still facing trouble with your printer? Well, we have a team of experts who can help you combat all types of errors in your printers. You just need to dial our printer tech support number, describe the exact printer problem to our experts, and get immediate remedy. We are available 24/7, call us now.
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