While printing any document you might face a notification HP Printer in Error State, you need not get frustrated or demotivated with this in error message because it can be resolved in no time following few easy steps.
There are various reasons behind this error the major one could be you are trying to print when your printer is turned off or improper connection between your Windows or Mac with HP Printer. Although the new HP printers are smart enough to notify about jam paper or empty in cartridges through HP smart app sometimes these are also the reasons behind printer in error state message.
Whether you are using Windows or macOS, still the problem can occur in front of you, nevertheless, we are going to troubleshoot HP printer in error state in both Windows 10 and macOS.
Why my PC displays Printer in Error State Message?
The following could be the reasons:
· You might have upgraded your Windows operating system to Windows 10.
· There could be a jammed paper or any foreign object of setting your printer to print
· You might have forgotten to turn on your printer and still trying to Print or improper printer connection.
· You could have a corrupted printer driver or an empty ink cartridge in the printer.
Above we have listed down the possible reasons behind this error message and in following blog post you will find the remedies to resolve the issue.
(Windows) How to fix HP Printer in Error State?
This is one of the most common problems whenever you upgrade your operating system to Windows 10. Users sometimes jump on to upgrade the printer driver but at first, you need to work upon some basic troubleshooting tips, as we have described below.
1. Check connections
The first and foremost step is to check the connections between your printer and your computer and to ensure this you need to first unplug the wires between both and then re-plug them again. For wireless printers turn off the router and then turn it on and reconnect with the printer and computer. Not run a test print job.
2. Restart devices
Secondly, you need to turn off both your printer and computer with proper process and turn them on again after 5 minutes. Sometimes this basic step resolves the HP Printer in Error State problem and no need to troubleshoot further.
3. Ensure Printer is loaded with paper
Check Papers in the printing tray of your printer. Also, turn off your printer with the help of power button on Control Panel or at the backside of the printer and reload the papers and turn on the printer after checking all the connections.
4. Run Printer Troubleshooter and Update Driver
If any of the above methods don’t work then is the need for printer troubleshooter. With the help of this inbuilt tool, you will be able to sort out the issue. Before proceeding that your printer is connected perfectly with your computer in case of wireless printer check network status of your printer.
· Click the “Start” button.
· Now from the list select “Device Manager”.
· Further click “Printer” and from the expanded list right-click on your “Printer Name”.
· Now click “Update Driver” option.
5. Switch Offline Status to Online
If your status is offline then also sometimes the message HP Printer in Error State displays in the notification bar. To resolve this follow the below procedure.
a) On your computer search and click “Control Panel”.
b) Here you will find a tab “Devices and Printers”.
c) Now click on the name of your printer and check the status if it shows “Ready”, that means your printer is online.
d) And if the status of the printer shows offline then right-click on it and select “Use Printer Online”. Now you can use your printer.
6. Reinstall the Printer Driver
If nothing works then the final stage is to uninstall and reinstall the printer driver.
a) Again go to the “Control Panel”.
b) Under Devices and Printers tab, right-click the name of your printer and select “Remove Device”.
c) Soon after the process gets completed restart your computer.
d) After some time your computer will automatically detect your printer or else disconnect or reconnect again the printer.
(Mac OS) How to fix HP Printer in Error State?
If you’re using Mac operating system then also you can face this error message. The reasons could be the connectivity issue between printer and Mac device. If you’re not able to see your printer in your device or if you’re getting messages regarding software for printing is not available then there is a need to address this issue.
AirPrint Error with Mac
To solve this issue follow the steps given below.
a) Ensure that your printer and your Mac computer are as nearest as possible.
b) Restart your Wi-Fi connection and Mac device.
c) Next step would want you to upgrade your Wi-Fi and your printer.
d) Download your Mac with the latest update and then restart the device.
e) After disconnecting the printer from Mac, now restart your printer as well.
f) Now on your Mac device click “Apple menu”.
g) Thereafter go to the “System Preferences”. And then click “Printer and Scanners”.
h) Check out by selecting your “Printer” name from the list if unable to find then click “Add Printer”.
If the printer in error state still persists then no need to scratch your head, just contact the HP Support.
Conclusion
The troubleshooting steps for the Windows and Mac operating system are different. Although this is not a major error problem but many times due to improper connection between printer and your computer or internet connection issues (wired or wireless) may propel the problem a lot.
But now there is no need to think and getting furious about HP printer in error state notification message, you just need to go through this troubleshooting guide and erase this problem forever. And if you still found any issue then HP technical experts are there to sort out the issue.
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