Is your HP printer stopped working suddenly, and it’s showing an error state problem? Generally, users face this issue due to network connection error or just after upgrading the Windows to the latest version. However, these are not only the reasons for HP Printer In error state problem. Apart from them, there are many other causes of this issue, which you will learn in this blog. You will also get to know the troubleshooting steps to get rid error state problem in your HP Printer.
The primary reason behind your printer in error state is, it’s not connected to the wired or wireless internet network. You must check for the jammed paper, low ink, no paper in the feeder tray, and also make sure the printer cover is not open. If your HP Printer is fine with these checkpoints, then probably it’s an internal issue that needs complete diagnosis and repair. This guide covers all the probable reasons and steps to eliminate the problem, starting from the simplest to the complicated ones.
Why is HP Printer in error state?
Before learning how to fix printer error state problem, you must know the reasons behind the issue. This section covers the most, preferably all of them.
1. The primary reason is loose or frayed network wires.
2. Another reason could be an unstable internet connection.
3. The error can also occur due to malware or virus attacks.
4. Also, the BIOS problem can cause the printer error state issue.
5. The system issue is blocking the printing process, which requires you to change the port settings.
How to get your HP Printer out of error state?
Moving on to the troubleshooting steps, first, you need to check the proper internet connection and try to restart your printer, computer, and router.
Step 1. Check HP Printer is not Offline
1. Search Control Panel on your computer.
2. Now select the Devices and Printers.
3. Further, click your HP printer, if you see an Offline status, then right-click on it and uncheck the Use Offline Printer option.
4. Your printer is now online.
Steps 2. Change Port Settings
1. Right-click on the Windows icon and click Run on the list.
2. Now type devmgmt.msc and click Ok.
3. On the Device Manager window, click the View tab and choose the option Show Hidden Devices.
4. Further, right-click Ports (COM & LPT) and select Properties.
5. In the Properties window, click the Port Settings tab.
6. Now you need to click Use any Interrupt assigned to the port.
7. On the next screen, ✔mark the box in front of Enable legacy plug and play detection.
8. Now click Ok to save the settings.
9. Restart your computer and verify if changing the port settings fixes the Hp printer in error state problem or not.
Step 3. Reinstall the Printer Driver
If the above steps didn’t work for you, then you will need to remove your printer from the computer and install it again.
1. Go to the Control Panel on your computer and click View by large icons.
2. Now select Devices and Printers.
3. Further, right-click on your HP Printer and choose Remove device.
4. Click Ok on the confirmation window and restart your computer.
5. Now, as your computer gets back to the on mode, it will automatically detect your printer. If it doesn’t, then disconnect and connect it again.
Step 4. Set Automatic Printer Spooler service
1. Open the Run dialogue box by pressing the Windows+R keys and type services.msc and hit Enter on keyboard.
2. Now in the Services window, look for the Print Spooler service and be sure it to be in start mode.
3. Further, right-click on the Print Spooler and select Properties.
4. Now go to the General tab and set the Startup type to Automatic.
5. Click Apply and then click Ok.
6. Now close all the windows and check if the problem is solved.
Step 5. Update your Windows
If you haven’t upgraded your Windows for quite some time, then you should do it now. Follow these steps to update.
1. Click on the Windows icon and choose the Settings (gear) icon.
2. On the next screen, click Update and Security.
3. Now click on Windows Update and select Check for updates.
4. Your computer will automatically detect the updates and see the instructions on your screen to complete the process.
5. Restart your computer, and check the problem printer in error state is fixed.
In addition to all these steps, you must download and install the trusted antivirus software, which will help in terminating the malware and viruses from your computer. These kinds of threats also cause an error state problem in your printer. And hence, you must keep scanning your computer at regular intervals to mitigate these threats.
Dial HP printer support number to get instant help
If you still face HP printer in error state problem or you are unable to get the printouts, then dial our HP support number and talk to printer experts. We have a certified and experienced team that can fix all types of printer problems. Moreover, we have 24 hours available helpline to assist you in every possible way. So, do not wait, pick up the phone and talk to our HP experts immediately.
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