We usually rely on HP printers for printing operations, but what if it doesn’t take your command and refuses to print. It gets even more frustrating when you need an immediate document, and your printer is delivering the blank pages or not all. Sometimes, the problem is as simple as replacing the black ink cartridge, while at times, it needs a series of steps to fix this issue.
This blog covers all the useful steps so that you can solve the problem by yourself, and you need not wait for the HP guys to fix it. Also, after reading this article, you will get to know the exact reason causing your HP printer not printing black. So let’s proceed further and get your printer to print the black ink.
Why your HP Printer is not printing black?
Your printer doesn’t print black for various reasons, and some are given in this section.
1. An empty or jammed black ink cartridge primarily causes this error.
2. Another reason is the clogged printhead and nozzle, which blocks the free-flow of ink.
3. You might not be using genuine printer components such as printhead, ink cartridges, or alike.
4. The non-calibrated printer can also be a culprit in causing such problems.
How to fix the HP printer not printing black Problem?
Step 1. Check the Ink cartridge
1. Open the cartridge access door of your printer.
2. See the instructions written on the sticker inside to remove the cartridge.
3. Now follow these instructions to remove the black ink cartridge from its slot.
4. Now check the ink levels and if it needs replacement, then buy a genuine HP ink cartridge and insert it the same way as you removed it.
5. And if the ink levels are ok, then insert it back and proceed to the next step to clean the printheads.
Note: While replacing with a new ink cartridge, make sure to remove the orange color safety tape from it and do not touch the copper contacts. Read the instructions carefully on the ink cartridge packaging to safely insert it in the slots.
Steps 2. Clean the HP printer printhead
HP has designed an automated tool to clean the clogged printheads. Follow these steps to run the printhead cleaning tool.
1. Make sure to install the ink cartridge in the printer and papers in the feeder tray.
2. Click the Setup button on your printer.
3. Now use the arrow buttons and click Tools and click ok.
4. Next, you need to select Clean Printhead and then press Ok.
5. Your printer will print the test page; if the quality is unacceptable, then follow the instructions to do the second level cleaning.
6. You might have to repeat the process to get the acceptable print quality.
Step 3. Run Printer Troubleshooter
The Printer troubleshooter is an in-built feature in Windows computer, which can fix many Printer problems.
1. Click on your computer search bar and type Troubleshooter and hit Enter.
2. Now, from the search results, click Troubleshoot.
3. The Settings window will open, here select Troubleshoot on the left side panel.
4. Click on your HP printer and click Run the troubleshooter.
5. Now your computer will detect the problem in your printer and resolve the issue.
6. If still your HP printer not printing black, then follow the next step to install HP print and scan doctor.
Step 4. Use HP Print and Scan Doctor to fix printer not printing black issue
HP print and scan doctor is a tool specially designed by Hewlett-Packard to fix such types of errors. Firstly, you need to install it on your computer by following these instructions.
1. Click here to visit the HP homepage directly and then click Download now.
2. Further, you will receive the HPPSdr.exe file in your computer’s download location.
3. Locate this file and double-click on it to begin the installation process.
4. Now, follow the instructions on-screen to complete the installation.
5. Make sure to add your printer during the process.
6. Click on HP Print and Scan doctor to open it and then click on your HP printer within the application.
7. After that, click Fix Printing and follow the instructions of this application to fix the HP printer not printing black problem.
Step 5. Aligning the Printhead
Printhead alignment issues also create printing problems and calibrating it will resolve many issues. The process of aligning the printhead varies as per different HP Printer models, and you should see the printer manual to check the proper procedure. After aligning, your printer will print a test page, which shows the process is complete.
Step 6. HP printer service
You must get your printer service at regular intervals and also follow the instructions to use your HP printers properly. Sometimes, the wrong quality papers, non-maintenance of the printer, or a dirty place can also lead to some severe issues in your printing machine. Also, if your printer is under warranty, then get it replaced from the authorized HP vendor.
Are you seeking immediate assistance? Contact our HP support number
Your HP Printer is not printing black, and you need to print an immediate document then contact our HP support number. Our experts will take a call and help you fix the problem immediately. Along with it, they will also suggest you the way to optimize your printer to the fullest and get the maximum output from it. Call us now for immediate assistance.
Ref Blog= https://printercareforusa.wordpress.com/2020/08/10/how-to-fix-an-hp-printer-that-doesnt-print-black/